Click to Our Website http://www.khpac.com

Click here to go to the Catalogue

All items are subject to VAT, where applicable. E&OE.

www.opinfo.net

See page 8 for key to symbols. 

955

FitBit

Wearables 

0800 069 8505

www.fi tbit.com

1 Year

n/a

UK

Contact Seller 

UK

Contact Seller

Freecom

Hard Drives / Accessories

00800 3883 2222 
supportuk@freecom.com    

www.freecom.com/contact/

2 Year Limited Warranty

2 Year Limited Warranty

UK  ROI

Contact helpline for 
technical assistance

EU

If product deemed faulty by 
Technical Centre, a repair or 
replacement will be provided

mHDD Productss

00800 3883 2222 
supportuk@freecom.com    

www.freecom.com/contact/

3 Year Limited Warranty

3 Year Limited Warranty

UK  ROI

Contact helpline for 
technical assistance

EU

If product deemed faulty by 
Technical Centre, a repair or 
replacement will be provided

Fuji

Digital Cameras

01234 572064

www.fujifi lm.eu/uk/

12 Months

12 Months

UK  ROI

Contact 0344 553 2321 
with details

UK  ROI

Contact 0344 553 2321 
with details

GBC

Binding and 
Lamination Machines

0845 658 6600

www.gbceurope.com

2 Years Return to Base 
(Excludes Inspire Laminator 
& C100 Comb Binder = 1 Year

2 Years Return to Base 
(Excludes Inspire Lam-
inator & C100 Comb 
Binder = 1 Year

UK  ROI

UK/IE Contact Service Dept. 
0845 658 6600 With Details

UK  ROI

UK/IE Contact Service Dept. 
0845 658 6600 With Details

Group Gear

Cables and Connectivity

01215 030666

www.groupgear.co.uk

12 Months Return to Base

12 Months Return 
to Base

UK ROI

Contact 01215 030666

UK ROI

Contact 01215 030666

Hewlett Packard (HP)

Consumables

0845 161 0030

www.hp.com

Varies according 
to product

Varies according 
to product

UK  ROI

Contact Place of Purchase for 
details. If Inkjet Cartridge - check 
that the printed warranty date 
(Install before) on cartridge has 
not passed

UK  ROI

Contact Place of Purchase for 
details. If Inkjet Cartridge - check 
that the printed warranty date 
(Install before) on cartridge has 
not passed

Inkjet, Laser Printers & 
Scanners

0845 161 0030 

www.hp.com

12 Months

12 Months

UK  ROI

Contact 0845 161 0030  
with details

UK  ROI

Contact 0845 161 0030  
with details

Igenix

Electrical Equipment

01473 271272

www.igenix.co.uk

1 year commercial use, 
2 year domestic

N/A

UK

Contact Place of Purchase for details UK

Contact Place of Purchase for details

iiyama

Monitors

01926 819189

www.iiyama.com

3 Years

3 Years

UK ROI

Contact Place of Purchase for details UK ROI

Contact Place of Purchase for details

Jabra

Headsets

0808 189 1406

www.jabra.co.uk/support#/

24 Month Repair only

24 Month Repair only

UK

Credit or Replace

Credit or Replace

Joyusing

Document Camera

+86-591-86399086

www.joyusing.com

12 Months

12 Months

UK

Contact Helpline

UK

Contact Place of Purchase for details

JPL

Headsets

01258 820100

https://www.jpltele.com/
default.aspx

12-24 Months Depending on 
the model

12-24 Months Depend-
ing on the model

UK

Credit or Replace

UK

Credit or Replace

Kensington

Mice and Notebook 
Accessories

0203 364 5390

www.kensington.com

-

-

UK  ROI

Contact Helpline 0203 364 5390 for 
First Line Troubleshooting/Support

UK  ROI

Contact Helpline 0203 364 5390 for 
First Line Troubleshooting/Support

Kyocera

Consumables

0845 456 0456

www.kyoceradocumentsolu-
tions.co.uk

Varies according to product

Varies according to 
product

UK

Contact Place of Purchase for details UK

Contact Place of Purchase for details

Lexmark

Consumables

0870 733 7100

www.lexmark.co.uk

Varies According to Product

Varies According to 
Product

UK  ROI

Contact Place of 
Purchase for Details

UK  ROI

Contact Place of 
Purchase for Details

Logitech

Mice, Keyboards, Speakers, 
Webcams

01753 870 900 

www.logitech.com

Usually 2 Years. Varies 
According to Model

Usually 2 Years. Varies 
According to Model

UK  ROI

Contact 01753 870 900  
with Details

UK  ROI

3 Years. Contact 01753 870 900 
with Details

Motorola

Two Way Radios

0845 218 0890

www.motorola.com/uk/products

12 Months

12 Months

UK  ROI

Contact 0845 218 0890 
with details

UK  ROI

Contact 0845 218 0890 
with details

NESCAFE

NESCAFE, Go & Majesto

0800 74 58 45

N/A

12 Months

12 Months

UK

Contact 0800 74 58 45

UK

Contact 0800 74 58 45

Homecare & Cleancare 
Vacuum cleaners

01460 269267

www.numatic.co.uk

2 Years

2 Years

UK ROI

Contact Place of Purchase

UK ROI

Contact Place of Purchase

Rotary Floor Machines

01460 269267

www.numatic.co.uk

2 Years

2 Years

UK ROI

Contact Place of Purchase

UK ROI

Contact Place of Purchase

Numatic*

Twintec Auto Scrubber Dryer

01460 269267

www.numatic.co.uk

1 Year

1 Year

UK ROI

Contact Place of Purchase

UK ROI

Contact Place of Purchase

*Warranty period commences
  from date goods are purchased

Mopping, Compacts, Combi 
and Servocare Products

01460 269267

www.numatic.co.uk

1 Year

1 Year

UK ROI

Contact Place of Purchase

UK ROI

Contact Place of Purchase

Individual Accessories and 
Spare Parts

01460 269267

www.numatic.co.uk

6 Months

6 Months

UK ROI

Contact Place of Purchase

UK ROI

Contact Place of Purchase

Oki

Multi Functions Colour 
Mono Printers 
(MC Series) MB Series)

Contact Technical 
Services 0203 6919098

www.oki.co.uk/support

3 Months from date of 
purchase

-

UK

Contact Technical Support 
0203 6919098  with details

UK

Contact Technical Support 
0203 6919098  with details

Consumables

Technical Support. 
0035314049570
Sales: 00353 14049500

www.oki.ie

3 Months from date of 
purchase

-

ROI

Contact Technical Support 
+ 353 (0) 15269770 
with details

ROI

Contact Technical Support 
+ 353 (0) 15269770 
with details

Olympus

Dictation Machines

General: 00800 67108400
Technical: 00800 6718300

https://consumer-service.olym-
pus-europa.com/external/

2 Years

2 Years

UK

Contact General Helpline

UK

Contact General Helpline

Optoma

Projectors

01923 691865 Mon - Fri 
9am-5pm

https://www.optoma.co.uk/
support/warranty

Warranty length dependant 
on model

Warranty length 
dependant on model

UK

30 Day DOA Period

UK

Contact Optoma direct either by 
Telephone, Email or Website

Pama

In Car Cameras 

+44 (0) 161 494 4250

www.pama.co.uk

1 Year

1 Year

UK

Call Helpline

UK ROI

Call Helpline

Philips

Analogue Dictation

01892 668 401

www.philips.com/dictation

2 Years (Machines, 6 Months 
Accessories)

2 Years (Machines, 6 
Months Accessories)

UK  ROI

Contact Place of 
Purchase for Details

UK  ROI

Contact Place of 
Purchase for Details

Digital Dictation

0845 090 0318 (UK)
01605 58385 (IRE)

www.philips.com/dictation

2 Years (Machines, 6 Months 
Accessories)

2 Years (Machines, 6 
Months Accessories)

UK  ROI

Contact Place of 
Purchase for Details

UK  ROI

Contact Place of 
Purchase for Details

Pocket Projectors

0845 0900315

www.philips.co.uk/

12 Months

12 Months

UK  ROI

Contact Technical Support 
02076602740 with details

UK  ROI

Contact Technical Support 
02076602740 with details for 
procedure if product deemed faulty 
by Technical Centre, a repair or 
replacement will be provided.

Phoenix

Safes/Keysafes

0151 944 6447

www.phoenixsafe.co.uk

12 to 24 Months

12 to 24 Months

Worldwide

Contact Seller

Worldwide

Phoenix Technical Support

Plantronics

Headsets

Customer Service
0800 410014

www.plantronics.co.uk

2 Years advance replacement

2 Years advance 
replacement

UK

Return to Supplier

UK

Contact 0800 410014. Then Return 
To: Plantronics Service Centre, 
Interface Business Park, Bincknoll 
Lane, Wooton Bassett, Wiltshire, SN4 
8QQ Or register the fault on www.
plantronics.co.uk Click support/After 
Sale Service

Polaroid

Ink Cartridges

-

www.polaroid3d.com/en/
contact-ink-and-toner/
email:support@polaroid3d.com

2 Years

2 Years

UK

See Website

UK

See Website

Polycom

Audio Conferencing

-

www.polycom.com

12 Months

12 Months repair/
replace

UK  ROI

Contact Place of 
Purchase for Details

UK  ROI

Contact Place of 
Purchase for Details

Q Connect

Consumables

Contact Place of Purchase 
for details

Contact Place of Purchase 
for details

12 months

12 months

UK  ROI

Contact Place of Purchase for details

UK  ROI

Contact Place of Purchase for details

Shredders

Contact Place of Purchase 
for details

Contact Place of Purchase 
for details

12 months

12 months repair or 
replace

UK

Contact Place of Purchase for details

UK

Contact Place of Purchase for details

Supplier

Product

Helpline

Website

Parts Warranty

Labour Warranty

Country

Procedure - 
Dead On Arrival

Country

Procedure - 
In Warranty

HELPLINE, WEBSITES AND W

ARRANTY DET

AILS

Warranties 2020 p954-956.indd   955

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