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Supplier

Product

Helpline

Website

Parts Warranty

Labour Warranty

Country

Procedure - 
Dead On Arrival

Country

Procedure - 
In Warranty

Reviva

Power Accessories

Place of Purchase

www.revivabrand.co.uk/contact/ 12 Months

12 Months

UK

Contact Place of Purchase

UK

Contact Place of Purchase

Storage Media

Place of Purchase

www.revivabrand.co.uk/contact/ 12 Months

12 Months

UK

Contact Place of Purchase

UK

Contact Place of Purchase

Rexel

Shredders

0845 658 6600

www.rexeleurope.com

2 Years. Extra Cover on 
Cutters on Mid and High 
End Models

2 Years. Extra Cover on 
Cutters on Mid and High 
End Models

UK  ROI

UK/IE Contact Service Dept. 0845 
658 6600 With Details

UK  ROI

UK/IE Contact Service Dept. 
0845 658 6600 With Details

SignMaker

0845 658 6600

www.rexeleurope.com

2 Years

2 Years

UK  ROI

UK/IE Contact Service Dept. 0845 
658 6600 With Details

UK  ROI

UK/IE Contact Service Dept. 
0845 658 6600 With Details

Safescan 

ALL (excluding pens, bulbs 
and batteries)

01233 645645

www.safescan.com

2 Years (extended to 3 Years if 
product registered online within 
30 days of Purchase)

2 Years (extended to 3 Years 
if product registered online 
within 30 days of Purchase)

UK  ROI

Within 30 days return to EVO for 
replacement. After 30 days contact 
Safescan directly

UK  ROI

Safescan Technical Support by 
telephone and online

Safexs

Flash Drives

0203 051 0702

www.safexs.info

Protector range 3 years, 
Guardian range 2 years

Protector range 3 years, 
Guardian range 2 years

Sweden

Contact Place of 
Purchase for details

UK  ROI

Contact Place of 
Purchase for details

Sahara

Clevertouch Plus LED 
Interactive Touchscreen

0845 072 4273

www.saharaplc.com

5 Year On Site De-Install/
Re-Install Warranty

N/A

UK

0845 072 4273

UK

0845 072 4273

Cleverboards 16:10 
Widescreen Interactive

0845 072 4273

www.saharaplc.com

20 Years Warranty on the Board 
Surface and 5 Years Return to 
Base Warranty on Components

N/A

UK

0845 072 4273

UK

0845 072 4273

Samsung

Consumables

0870 726 7864

www.samsung.com

Contact Samsung Customer 
Care Team on 0870 726 7864

Contact Samsung 
Customer Care Team on 
0870 726 7864

UK  ROI

Contact Samsung Customer Care 
Team on 0845 7267864

UK  ROI

Contact Samsung Customer Care 
Team on 0845 7267864

Printers, Multifunctional & 
Fax Machines

0330 7267864

www.samsung.com

12 Months On-Site or return 
to base. Swap Out or Repair. 
Varies according to Model.

12 Months On-Site or 
return to base. Swap 
Out or Repair. Varies 
according to Model.

UK  ROI

Contact Samsung Customer Care 
Team on 0330 7267864 and select 
Print Option

UK  ROI

Contact Samsung Customer Care 
Team on 0330 7267864 and select 
Print Option

Tablets

0870 726 7864

www.samsung.com

Contact Samsung Customer 
Care Team on 0870 726 7864

Contact Samsung 
Customer Care Team on 
0870 726 7864

UK  ROI

Contact Samsung Customer Care 
Team on 0845 7267864

UK  ROI

Contact Samsung Customer Care 
Team on 0845 7267864

Sharp

Cash Registers

0870 738 0000

N/A

12 Months Return to Base

12 Months Return 
to Base

UK  ROI

Complete Warranty Card in the box 
and follow the instructions

UK  ROI

Complete Warranty Card in the box 
and follow the instructions

Calculators

0203 37938665
support@sharp-
calculators.com

www.sharp-calculators.com

12 Months Return To Base

12 Months Return 
To Base

UK  ROI

Contact Place of 
Purchase for details

UK  ROI

Contact Place of Purchase

Sphero

Computer Programming

-

www.sphero.com/
returns-and-warranty

2 Year

2 Year

UK

Contact Website

UK

Contact Website

Statesman

Electrical Equipment

0844 848 5860 / 5861

www.statesmanappliances.
co.uk

1 year parts if used on 
commercial premises, 
2 years domestic use.

1 year parts and labour 
if used on commercial 
premises. 2 year 
domestic use.

UK

Contact Place of 
Purchase for details

UK

Contact Place of 
Purchase for details

Verbatim

Flash Drives / Memory Cards 

00 800 3883 
2222 support.uk@
verbatimsupport.eu 

www.verbatim-europe.com/
support

2 Years Limited

2 Years Limited

UK  ROI

Contact Helpline for 
Technical Assistance

EU

If Product Deemed Faulty by Techni-
cal Centre, a Repair or Replacement 
Will be Provided

Hard Drives / Accessories

00 800 3883 
2222 support.uk@
verbatimsupport.eu 

www.verbatim-europe.com/
support

2 Year Limited

2 Year Limited

UK  ROI

Contact Helpline for 
Technical Assistance

EU

If Product Deemed Faulty by Techni-
cal Centre, a Repair or Replacement 
Will be Provided

CD / DVD / Blu-ray

00 800 3883 
2222 support.uk@
verbatimsupport.eu 

www.verbatim-europe.com/
support

Limited Lifetime

Limited Lifetime

UK  ROI

Contact Helpline for 
Technical Assistance

EU

If Product Deemed Faulty by Techni-
cal Centre, a Repair or Replacement 
Will be Provided

3D Printer Filaments

00 800 3883 
2222 support.uk@
verbatimsupport.eu 

www.verbatim-europe.com/
support

2 Year Limited

2 Year Limited

UK  ROI

Contact Helpline for 
Technical Assistance

UK ROI

If Product Deemed Faulty by Techni-
cal Centre, a Repair or Replacement 
Will be Provided

Xerox

Consumables

0370 900 5501

www.support.xerox.com

12 months

12 months

UK  ROI

Contact Xerox 0370 900 5501 
with details or go to support@
offi ceprinting.com

UK  ROI

Contact Xerox 0370 900 5501 
with details or go to support@
offi ceprinting.com

Fax Machines

0370 900 5501

www.xerox.co.uk/

12 Months

12 Months

UK

Contact Place of Purchase for details UK

Contact Place of Purchase for details

Western Digital

SSD

00800 275 49338

www.wdc.com

3 Years

3 Years

UK

Contact Origin of Purchase

EU

Place of purchase or direct to WD 
via www.wdc.com or http://support.
wdc.com/Warranty/warrantyPolicy.
aspx?lang=en

Wizard

Energizer Accessories

0161 9298222

www.wizardeurope.co.uk

12 Months

N/A

UK

Contact Helpline

UK

1 Year Manufacturing or Component 
Fault Only. Not Guaranteed if a 
Result of Product Misuse or Abuse.

Zero 50

Phone Holders

0330 111 2222

www.osomount.com

2 Years

N/A

UK ROI

Contact Place of Purchase

UK ROI

Email info@osomount.com With 
Details of Purchase Date, Purchase 
Place & Description of Fault.

External Battery Packs

0330 111 2222

www.powerskin.co.uk

1 Year

N/A

UK ROI

Contact Place of Purchase

UK ROI

Email info@powerskin.co.uk With 
Details of Purchase Date, Purchase 
Place & Description of Fault.

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